Privacy Policy
Effective Date: June 26, 2025
Rafn Signals (“I”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rafnsignals.ca or engage with our services.
By accessing or using our site and services, you agree to the terms of this Privacy Policy.
1. Who We Are
Rafn Signals is a Canadian sole proprietorship operated by P. Rafn Hansen, providing design and marketing services to clients across North America and beyond.For privacy concerns, you can reach us at:
legal@rafnsignals.ca
2. What Information We Collect
We collect the following types of information:
a. Personal Information
When you create an account, make a purchase, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Company name
- Testimonials you choose to provide
- Files or documents you upload via Dropbox or Google Drive
b. Usage Data
We automatically collect certain technical data when you visit our site, including:
- IP address
- Browser type and version
- Pages visited and time spent
- Device type and OS
- Referral URLs
This data is used to improve performance and understand how users interact with our website.
c. Cookies and Tracking Technologies
We use cookies and tracking pixels (e.g., Facebook Pixel, Google Analytics) to:
- Analyze website traffic
- Remember user preferences
- Offer personalized content and advertising
You can control cookies through your browser settings. However, disabling cookies may affect your experience on our site.
3. How We Use Your Information
We use your information to:
- Provide and manage our services
- Process orders and payments
- Communicate with you, including newsletters and updates (with your consent)
- Respond to support inquiries
- Improve our website and offerings
- Comply with legal obligations
4. Third-Party Services
We use trusted third-party services to help us operate:
- Google Analytics (site analytics)
- Facebook Pixel (advertising)
- MailPoet (email newsletters)
- WooCommerce (e-commerce)
- Stripe (payment processing)
- Dropbox and Google Drive (file sharing/storage)
These services may have access to limited personal data and are governed by their own privacy policies. We only partner with providers that follow strong data protection standards.
5. How We Store and Protect Your Data
All data is stored on secure servers, and we take reasonable technical and organizational precautions to protect your personal information. These include:
- SSL encryption
- Two-factor authentication on third-party platforms
- Limited internal access
Despite these measures, no online system is 100% secure, so we encourage you to keep your login details safe.
6. How Long We Keep Your Data
We retain your data only as long as needed to fulfill the purposes outlined in this policy or to meet legal requirements. If you close your account, we will delete or anonymize your personal data unless we are legally required to retain it.
7. Your Rights
Depending on your location, you may have rights to:
- Access or request a copy of your personal data
- Request correction or deletion of your data
- Object to certain data processing activities
- Withdraw consent for marketing emails
- Lodge a complaint with your local data protection authority
To exercise these rights, email us at legal@rafnsignals.ca. We may need to verify your identity before fulfilling your request.
8. International Visitors
While Rafn Signals is based in Canada, we welcome visitors from around the world. If you’re accessing our site from outside Canada, please note that your information may be processed and stored in Canada or the United States.
9. Children’s Privacy
Our services are not intended for anyone under the age of 13. We do not knowingly collect personal data from children. If we learn that we’ve collected data from a child under 13, we will delete it promptly.
10. Newsletter and Marketing Communications
You may opt in to receive email updates via forms powered by MailPoet. We use your name and email address to send occasional news, tips, and offers. Every email includes an unsubscribe link, or you can opt out by contacting legal@rafnsignals.ca.
11. Updates to This Policy
We may revise this Privacy Policy occasionally. Any updates will be posted on this page, and we may notify you by email if the changes are significant.
Last updated: June 26, 2025
12. Contact Us
For questions or privacy-related concerns, please contact:Webmaster